Privacy Policy | Survey Interactive

Survey Privacy Policy

This is a privacy policy for Survey Interactive Ltd. and defines the company policy on data collected during on-line surveys. We have a separate document regarding cookies. This policy is valid until further notice.

Contact Information

We invite you to contact us if you have questions about this policy by post at:
Survey Interactive Ltd.
21 Valentine Place
London
SE1 8QH
United Kingdom

You may contact us by e-mail at privacy@eu-survey.com or call us at +44 (0)20 7593 1488.

Dispute Resolution

We strive to observe all rules pertaining to collection and storage of data, including those defined in the:
  • UK Data Protection Act 1998
  • EC Directive on Privacy and Electronic Communications (2002/58/EC)
  • MRS Code of Conduct
If you think we have not followed our privacy policy in some way, please contact us, and we will help you resolve your concern.

Purpose

The data collected during our surveys is used for market research purposes only. You are free not to participate and can exit the survey any time. The data we collect will help our clients to develop and improve their products and services and ensure they are relevant to your interests and needs.

Data Collected

If you choose to take one of our surveys, we will collect the answers to all questions asked. Most questions can be left blank so it is almost entirely up to you which types of data you provide. We routinely collect the following types of data:
  • Demographic (to understand the aggregate profile of respondents)
  • Current location
  • Preference data (so that we can find out what respondents like or dislike)
  • PC configuration
  • Website solicitation page address (client website surveys only)
  • Online contact information (e.g. to contact winners of prize draws but never to be used for sending unsolicited communications)
There is no reasonable way for us to identify the individual person this data was collected from.

Data Access

This data will only be available to us and our agents and any analysis we conduct is published in aggregate form.

Data Retention

The data will be retained for as long as necessary for the above stated market research purposes. This means a period of up to 5 years if you choose to participate.

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This website is published by Survey Interactive Limited whose registered office is at 21 Valentine Place, London, SE1 8QH (Registered in England No 03927368 / VAT number 754 7009 26)